When growing a business, you need to streamline everything from your automated systems to the amount of information you receive from outside sources. When our inbox, news feed, notifications, smartphone, tablet, and computer are littered with unnecessary information and out-of-date apps or programs, it is time to purge.
Do you really need the distractions and time suckers?
Delete those apps you no longer use. They are taking up space in your memory and your mind. By seeing them all the time when you no longer use them, they turn into the same thing as Spam - nothing but garbage. Clean it all up, make it easier to navigate and put them in an order that saves time and energy. If you find you need it later, you can always download it again.
Shifting from working in an office to working from home, remotely, is an adjustment. Some people transition easily while others struggle to find a balance. Can you handle working alone? Do you need interaction from others throughout the day? How will you work when the housework is calling from the other room?
You Do It!
With more and more work done remotely or with virtual contract employees, are you prepared for this change in the corporate climate? Do you have an Outstanding Virtual Presence?
The ability to stay in control of your business by having a professional, inclusive, and effective virtual presence provides key leadership to your virtual team members. Whether you are hiring a contract employee or you are that contract employee, having a clear set of standards and expectations will serve both of you in the long run.
I am proud of the work I do, the skills I have, and how I help others reach their goals.
Getting my business to this point - to where I am comfortable with the skill sets I have and how I can share those with others - has been a journey. It's been self-discovery and confidence building, with technical knowledge and trial and error thrown in for good measure.
As I continue to grow my business and evolve, I further define the work I love to do, that which I can do without, and where my vision and heart live. It's not all about putting in tons and tons of hours each day, but rather fine-tuning my skills to maximize my time and energy. Taking the time for personal development and surrounding myself with like-minded entrepreneurs and soul searchers moves me to work towards new goals and keeps me in the trenches of doing the work.
Sharing the skills important to you and finding a method of sharing that is pertinent to what your intentions are takes work. You need to be clear about your message and what you want someone to take away from your messaging. Taking the time to research your topic(s) and prepare them in a manner educating your audience will lead you to be a credible source of information.
What do you want them to know, feel and do?
What is a Virtual Assistant?
Do you know? Can you explain it? If you say it to someone else and they give you the blank stare, can you clarify it for them?
Wikipedia defines Virtual Assistant as:
It is 9 p.m. on a Friday night and you get an alert - it's an urgent message from your highest paying client - they need you ASAP. You aren't home, your date night has been interrupted. Yes, you have your phone on, in case a family emergency arises, not this. They know you have read it - there is no way to disguise this fact. So, now what do you do?
You continue your date night without worry. But, How? Easy - you have established business practices that explain how you handle such issues.
Yes, establishing clear boundaries of your working hours, and after-hours contact is part of running a successful business. There are times where emergencies do come about in business, and you need to have an action plan in place. Just because you work virtually and at non-traditional hours, sometimes, does not mean you are on call.
What time does band practice start? Where is the next basketball game? When is the next baseball practice? Isn't there a meeting tonight? Wait, don't I have a conference call in 5 minutes? The school just called, Snow Day today! Now, where do the kids go?
Keeping up with the daily activities, work schedule and those last minute 2-hour delays and snow days (here in the Northeast US) is a task made easier as an entrepreneur, a Virtual Assistant. Making a schedule that melds to what the day needs was a game changer for me.
Last time I talked about how important it is to effectively communicate with your clients. Providing tips on how to establish communication methods is great, but offering HOW to put those methods into action is even better.
I have found there are certain apps and programs allow me to meet those communication expectations easier and more effectively. Starting my business as a side gig, funds weren't easy to come by, so these are FREE, at least a the lowest level, and provide great service.
One of my amazing clients reminded me recently why open communication is key to success in business. After some misunderstandings, we were able to keep the lines of communication open to find a result that met the project needs, the client's needs. It wasn't about me showing her how what I did what going to work, but rather understanding that it was not done in the manner she wanted.
What I offered was positive customer service.